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Profile

About

I help teams turn complex technical concepts into clear, user-focused documentation. My background spans integration platforms, open-source projects, and large-scale content migrations.

I create and maintain product documentation in close collaboration with engineering and product teams to deliver accurate, actionable content for developers and business users.

Core competencies​

  • Documentation types: Product documentation, API documentation, process documentation, user guides, conceptual documentation, technical how-tos
  • Technical skills: Docs-as-code workflows, Markdown, Git/GitHub, HTML/CSS, REST APIs, Docusaurus, Vale, Visual Studio Code
  • Tools & platforms: Confluence, Jira, Postman, Snagit, Google Analytics, Google Tag Manager, Algolia, GitHub Actions
  • Style guides: Google developer documentation style guide, Vale linting

Experience​

Workato

Technical WriterApril 2025–present
  • Led the migration and restructuring of documentation for a major AI support product area, transforming legacy content into a clear, goal-based user journey aligned with updated functionality and branding.
  • Designed and implemented reusable documentation components to surface platform limits across the docs site, using AI assistance in early prototyping and refining the solution with engineering review.
  • Identified documentation gaps and developed reusable FAQ content, recommending new documentation to improve self-service.
  • Collaborate with product managers, engineers, and designers to plan and deliver user-centered documentation aligned with product releases and workflows.
Intern, Technical WritingApr 2024–Apr 2025
  • Created product, API, and integration documentation including tutorials, FAQs, and feature guides for technical and non-technical users.
  • Partnered with product managers and engineers to translate PRDs and feature updates into clear documentation.
  • Tested features and APIs to validate procedures and ensure documentation reflected real user workflows.
  • Reviewed and edited documentation for clarity, accuracy, and consistency across the docs site.

The Good Docs Project

Volunteer Technical WriterJuly 2023–April 2024
  • Authored a user story template and implementation guide
  • Provided reviews for community contributions, focusing on structure, clarity, style consistency, and adherence to documentation standards
  • Used Vale linting workflows to automate style enforcement and maintain documentation quality at scale

Education​

University of Southern California

Master of Arts in Literary Editing and Publishing2023
Bachelor of Arts in Narrative Studies2023

Let's connect​

Interested in working together? Get in touch or connect with me on LinkedIn and GitHub.