About

Hello! My name is Enrique, and I'm a technical writer who is passionate about creating clear, user-friendly documentation.

Tools and technology​

Algolia, Confluence, CSS, Docs as Code, Docusaurus, Git, GitHub, GitHub Actions, Google Analytics, Google developer documentation style guide, Google Tag Manager, HTML, Hugo, Jekyll, Jira, Markdown, Postman, Slack, Snagit, Vale, Visual Studio Code, VuePress

Experience​

Technical Writer, Workato April 2025–present

Technical Writing Intern, Workato April 2024–April 2025

• Create clear, informative content that educates users on Workato's features and functionality.
• Collaborate with engineers, product managers, and other team members to gather functional details and obtain technical reviews for documentation.
• Contribute to the improvement of existing documentation by providing valuable feedback and recommendations.
• Participate in team initiatives to establish style and process guidelines for documentation creation.
• Occasionally contribute to internal documentation and provide input into tool and usability decisions.

Volunteer Technical Writer, The Good Docs Project July 2023–April 2024

• Wrote a template and user guide on user stories, following technical writing best practices.
• Provided constructive feedback during community reviews, improving project documentation quality by suggesting ways to address formatting, style, consistency, and grammar issues
• Used Vale to enforce style guidelines and maintain a standard for clear, concise prose.

Education​

Master of Arts in Literary Editing and Publishing, University of Southern California

Bachelor of Arts in Narrative Studies, University of Southern California